Payment: Reserving a home requires an earnest deposit of 50% at the time of booking and the final payment 7 days prior to arrival. 100% of reservation becomes non refundable 7 days prior to scheduled arrival date. 
Cancellation: Any cancellation earlier than 30 days prior to arrival for any reason will receive a full refund. Any cancellation between 30 days and 15 days prior to arrival will receive a refund of 50% . No refund will be given for cancellations 7 days and closer to arrival. We reserve the right to cancel any reservation or substitute rental homes due to circumstances beyond our control. 
Travelers Insurance: Due to the nature of our business, most reservations are made well in advance of the arrival date.  Casago strongly encourages guest to purchase Travelers Insurance to help minimize any losses you may suffer from cancelations that occur after reservation becomes firm/non refundable. 
Credit Card Authorization: Guest authorizes Management Company to charge the credit card on file for deposits due and authorizes that any outstanding balances will be charged when due, as specified herein.

Check In/Out: Check-in will anytime after 4 PM. Check-out time is 11:00 AM. There are no exceptions made during busy or holiday seasons unless previous arrangements have been agreed upon.

Pet Policy:  Pets must be declared when reserving a home or condo as not every home allows pets. A fee of $25 per pet will be charged, some restrictions apply. Homeowners and/or Management reserve the right to accept or deny pets. Pets reported or found in non-pet homes is cause for termination of contract, immediate removal of guests, and forfeiture of any and all payments. 

Maximum Occupancy: Limits are strictly enforced per our individual licenses within the counties they reside. If maximum occupancy is exceeded, you will be asked to vacate the property and forfeit any rental payments.

Amenities & appliances: Individual home amenities such as hot tub, washer/dryer, appliances, audio/video equipment, gas fireplaces, etc. are subject to down time for repair or maintenance. Should there be a concern with any items upon your arrival, please call our office. We will make every attempt to repair or replace items as such that are in need during your stay. All items within the homes are inspected periodically. Items such as hot tubs at homes are to be used at guest’s personal risk. Such items are to be inspected by the guest prior to use. Guests are to report any needed repairs to such items. 

Deposit: Additional deposits may apply.

*These terms and conditions are not a complete rental agreement. Once you've made a reservation, you'll receive a full rental agreement, with the same terms as stated above, plus additional contract language specific to the property you rented.